Why am I getting the error code “Activation code does not match this product”?

Tags: Mocha Pro , Support FAQ

You most likely have the wrong program installed. Please make sure you install the exact product your activation code is for. This is found in your purchase email. Please note: If you are running the Adobe After Effects bundled version of Mocha AE,updates are provided by Adobe. Installing a download from the Imagineer site, requires an upgrade purchase. Still confused?Email us and we are glad to walk you through the options.


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