Support & Maintenance Contracts

Tags: Mocha Plus, Mocha Pro, Purchase

Q. Can you tell me about your support & maintenance contracts? A. Imagineer offers the option to purchase yearly support & maintenance contracts for Mocha Pro. This is ideal for customers that wish to insure they are always running the latest version or need guaranteed response time for customer support & technical issues. Most sites purchasing multi-seats or floating license take the support option. 1 year support contracts include:
  • Free upgrades to major releases
  • Minimum 1 business day response for all technical support cases.
Support contracts must be made at time of license purchase or upgrade and must be continuous renewal.
For more information, please contact or yourlocal reseller.


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