Support & Maintenance Contracts

Q. Can you tell me about your support & maintenance contracts? A. Boris FX offers the option to purchase yearly support & maintenance contracts. This is ideal for customers that wish to ensure they are always running the latest version or need guaranteed response time for customer support & technical issues. Most sites purchasing multi-seats or floating license take the support option. 1 year support contracts include:

• Free upgrades to major releases
• Minimum 1 business day response for all technical support cases.

Support contracts must be made at time of license purchase or upgrade and must be continuous renewal.
For more information, please contact sales@borisfx.com or your local reseller.