FAQs on the Continuum VR Unit Giveaway

Tags: Continuum

What happens if I have a legacy version of the full Continuum suite installed and I downloaded a free Continuum 11 VR unit?

If you have previously installed any version of Continuum in any host application, please be aware that the free Continuum VR Unit is part of Continuum 11 and will overwrite all plug-ins associated with older versions of Continuum, replacing all older versions of Continuum plug-ins with the 5 VR filters. For customers who own Continuum v10 and prior, we strongly encourage you to call in to 1-888-77-BORIS or click here to speak to a sales associate about upgrading to Continuum 11.


I am an Avid Media Composer subscriber. Can I use the free Continuum VR Unit alongside BCC Lite?

The free Continuum VR unit is part of Continuum 11 and cannot be installed alongside BCC Lite. Installing it will replace and erase all of BCC Lite. For customers who are Avid Media Composer subscribers and wish to use the VR Unit alongside BCC Lite, we encourage you to call in to 1-888-77-BORIS or click here to  speak to a sales associate about a free upgrade to the newest version of BCC lite.


Is there technical support offered with the free Continuum VR unit?

No, the free Continuum VR Unit does not qualify for email, phone or chat support. These levels of product support are reserved for customers with active Upgrade and Support contracts. For any and all questions about the Continuum VR unit, including installation, usage, and troubleshooting, users can post questions online in the Boris FX public forums.


Is the free Continuum VR unit a perpetual license or subscription?

The free Continuum VR unit is offered as perpetual (node-locked) licenses only. Subscription pricing is offered for the full Continuum suite only.


What hosts are supported for the free Continuum 11 VR unit?

Adobe Premiere Pro and After Effects, Apple FCP X & Motion, Avid Media Composer, Blackmagic DaVinci Resolve, Magix Vegas Pro, Foundry Nuke, and other supported OFX hosts.


If I download the free Continuum VR unit, then decide at a later date to upgrade to the full Continuum suite, can I expect any sort of discount?

No, usually any single Continuum 11 unit purchase price can be applied as a credit toward the purchase of the full Continuum suite, but since this is a free promotion, there is no credit that can be applied.


If I have two host applications installed on the same machine, say Avid and Premiere, will the free Continuum 11 VR unit work in both?

Yes, the free Continuum 11 VR unit licenses is cross-host, meaning you can use it for all supported hosts that are installed on the same machine, as long you install all the correct installers.


Do I need to be connected to the internet to activate a free Continuum 11 VR unit license?

Yes, you need an internet connection to license a free Continuum 11 VR unit. Offline license activation is not supported for the free Continuum 11 VR unit. If you require offline activation, you need to license the full Continuum suite.


Can I purchase an Upgrade and Support plan with a free Continuum 11 VR unit?

No, there is no Upgrade and Support plan available for the free Continuum 11 VR unit.


Are Render Nodes supported for free Continuum 11 VR units?

No, render nodes are not supported. Free and unlimited render nodes are a benefit of the Boris FX Upgrade and Support plan, and the free Continuum VR unit is not supported under this plan.


Does the Continuum 11 VR unit work support 180 degree workflow, in addition to 360 degree workflow?

Yes, the Continuum 11 VR filters all support 180 as well as 360.


Will my free Continuum 11 VR unit work forever?

The license will never expire. We cannot always guarantee that legacy versions of Continuum will work with future OS and host versions. For this reason, we strongly recommend always maintaining the current version of Continuum.


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