Subject : Soundbite loads but the functionality has stopped.
Issue : User is unable to Open files, Index folders, or Delete already Indexed folders.
Cause : This would be due to a corruption of the Soundbite protocols, which will need to be reset.
Steps to work around this issue :
1. Close Soundbite, and go into this directory -Macintosh HD :: Users :: [ Current User/Home Folder ] :: Library* :: Preferences
2. Locate a file called “com.borisfx.Boris-Soundbite.plist” and delete it.
3. Afterwards, go into this directory -Macintosh HD :: Library :: Application Support :: Soundbite
4. Inside the Boris Soundbite folder, send the ‘Default’ files and the ‘Machine’ file to the Trash - Keep this folder open.
5. Re-launch Boris Soundbite from the Applications directory.
*If the problem persists, Quit Soundbite and, in the ‘Soundbite’ folder, remove the ‘index’ folder.