Boris Support Contact Form

Boris FX offers 30 days of free e-mail support for new software and software upgrade purchases. If your purchase has past 30 days, please consider one of our Boris FX Technical Support Options. Unfortunately, due to the amount of requests, we will not be able to respond to requests that are past the 30 free support period.

When you submit your problem report, it will be entered into our database for tracking purposes. Please, be as specific as possible when describing the problem. We may need to contact you for more information, if we experience trouble reproducing the problem you have described. * Be sure to fill out all required fields.

* Product
* Version
* Serial Number
* Operating System
* Host Application
* Video Board
* Mode
* Name
Phone
* Email

* Please enter a brief one-line description of the problem:

* If the problem is reproducible, please list the steps required to cause it,
leaving a blank line between steps:

* If the problem is not reproducible (only happened once, or occasionally for
no apparent reason), please describe the circumstances in which it occurred
and the symptoms observed:

* If the problem caused any error messages to appear, please, write down the
exact text displayed and enter it here: